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CSF v2.0 Launched
26-Jun2026The Telecom Technical Architecture Group (TAG) are pleased to announce its v2.0 of the Connected Services Framework. This version build on the v1.0 work launched last May 2025. The principles are still the same, the CSF is still fully backward compatible with v1.0 and its documentation has been significantly overhauled and now includes the Part…
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Updated CSF Governance stucture
The TAG has now updated its governance structure shown on this page lower down in the Governance section. The inforgraphic summarises this and a detailed CSF Governance document together with our Communication Provider Charter makes it clear how CSF Members work together for the benefit of the UK CP industry.
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The Technical Architecture Group announces its Connected Services Framework for the UK telecom industry to aid business switching and other collaborative processes

Last year the One Touch Switching (OTS) Hub was launched by The One Touch Switching Company (TOTSCo) as a central hub to facilitate consumer broadband and telephony switching. A central hub was a regulatory requirement for the industry to ensure a common consumer experience. For business switching business Internet Service Providers (ISPs) must follow a…

